Table 1 provides a list of forms and operations, available to the user depending on the account type.
Table 1 – User accounts
Created by IT Global to provide access to the Web-client. This account allows to administer the system: create and edit administrator and operator accounts and control user activity in the system
Created by the technical administrator to provide the user with access to the full set of Web-client functions. This account allows creating, editing, viewing, sending reports, requests, etc
Technical administrator create additional roles with possibility of setting the access rights and actions in the system