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Thus if an error occurs when running the Java-applet, a window with technical information will pop on the screen (Fig. 2). In this window, click Write a letter to support. This opens the Java-applet diagnostics window (Fig. 3), in which you need to click Download to download the log file with error code.
Fig. 2 – window informing about an error (russian version) Fig. 3 – Download log file
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